Primary Banker 1

Principal Responsibilities:

• Act as a Branch Ambassador to deliver exceptional customer experience through identifying and fulfilling customer needs at first point of contact
• Promote digital channel and Life Sign Technology to New to Bank (NTB) or Existing to Bank (ETB) customers
• Generate revenue growth by meeting customer needs for cards, personal loan, balance build and other retail products
• Drive referrals for both Advance and Premier customer segments
• Utilise customer base to look for opportunities and drive sales
• Update customer’s information accurately in the Bank’s system
• Ensure Compliance, Audit, SOX and other regulatory requirements are met

Requirements:

• Minimum SPM qualification with 5 credits
• Candidate with at least one (1) year working experience in retail, banking or financial industry would be preferred
• Fluent in spoken English and Bahasa Malaysia; Mandarin / Cantonese is an added advantage;
• Strong customer handling and problem solving skills
• Ability to navigate and use tablet and other digital tools
• Fresh graduates are encouraged to apply